Irvine Nite End Bracket Roller Shade Replacement & Exchange
Irvine Nite End Bracket Roller Shade Replacement & Exchange
I ordered the Irvine Nite End Bracket 1" Black Dial Valu-Line roller shade component but received the slow-rise version with a solid base that doesn't fit my frame. Can I exchange it for the correct bracket with side clips that connect with one screw?
The Irvine Nite End Bracket you originally ordered features side clips designed to guide into your frame's notches and connects with one screw. The bracket you received has a solid base and connects with two screws, which is incompatible with your frame. Since the manufacturer now only produces black dials, we will send you the correct bracket with the side clips immediately. Once you receive the correct part, you can return the incorrect one. Please provide a photo of the item you received to expedite the exchange process if you haven't already. Contact us if you need further assistance.
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