If your Covenant 40" Electric RV Fireplace has a defective temperature display that is upside down and facing backwards, you can initiate a return or replacement through Elkhart RV Parts. Begin by submitting a return request along with photos or a video demonstrating the defect at https://elkhartrvparts.com/pages/returns. Once your claim is reviewed and approved, Elkhart RV Parts will process a replacement or refund. Additionally, the manufacturer LaVanture can be contacted for technical support at [phone removed] in case troubleshooting tips can resolve the issue without replacement. If you have already submitted evidence, rest assured that your case is being documented and handled. Follow the online return process for the fastest resolution and warranty service.