Thomas Pane Recliner Tray Poles Missing? Return & Support Guide

Asked by SusanAsked on June 13, 2025Answered by Elkhart RV Parts
Customer Question

I received trays for Thomas Pane recliners but the poles needed to attach them are missing or do not fit the armrests. Can I order the correct poles from you, or how can I return the trays?

Expert Answer

The poles required to attach the trays for Thomas Pane recliners are often taped underneath the tray itself, so be sure to check there first. If the poles you found do not fit your recliner's armrest, it may be due to design changes in the recliner model, and unfortunately, longer or alternative poles are not available from us or the manufacturer at this time. If the trays cannot be properly installed, you can return them. Elkhart RV Parts will assist with the return process and has waived the 20% restocking fee for this issue. You will be provided with a return label and instructions to complete your return smoothly.

Have a similar question?

Call us at 574-675-6919 or email our team

We're here to help you find the right parts for your RV!

Have a Question About This Topic?

Ask below and our RV parts experts will get back to you.

Your comment will appear after review by our team.