RV Slow-Rise Shade Parts Return & Replacement Guide for 3/4" Diameter Springs

Asked by JerryAsked on August 3, 2025Answered by Elkhart RV Parts
Customer Question

I ordered 1.25" diameter Auto Stops and replacement springs for my RV slow-rise shades, but my shades require 3/4" diameter parts. How can I return the incorrect items and purchase the correct 3/4" versions?

Expert Answer

If you received 1.25" diameter Auto Stops and replacement springs but your RV slow-rise shades require 3/4" diameter parts, you can return the incorrect items for a full refund without any restocking fee. Please securely package the parts to avoid damage during shipping. A prepaid return shipping label can be provided upon request. Once we receive the returned items, your refund will be processed promptly. Meanwhile, you can place a new order for the correct 3/4" diameter Irvine replacement spring (SKU: SRS-SR18S, Small Spring 14.75" for shades 0 to 40" length) and 3/4" Auto Stops (SKU: MRL-A1800). Orders placed by 3PM EST are shipped the same day. If you need assistance placing your order or expedited shipping, contact customer service for help.

Have a similar question?

Call us at 574-675-6919 or email our team

We're here to help you find the right parts for your RV!

Have a Question About This Topic?

Ask below and our RV parts experts will get back to you.

Your comment will appear after review by our team.