RV Shower Door Spring Issue - Replacement & Repair Guidance

Asked by Tracey from San Benito, TexasAsked on November 29, 2025Answered by Elkhart RV Parts
Verified Purchase Customer Kept This Part Purchased: Irvine ISD - RV Slow Retract Shower Screen Door - (Platinum or Black) - 100% Waterproof - OEM Replacement - Custom Builder - 37"-48" / 63"-72", Extra Packaging for Protection in Transit
Customer Question

What should be done about a brand new RV shower door with a spring that unraveled after minimal use, causing the door not to retract properly?

Expert Answer

Stop using the shower screen if its spring has unraveled, and do not force the screen or open or rewind a tensioned cartridge. An unraveling spring does not, by itself, establish the cause, correct installation, or which replacement assembly fits. Record the manufacturer, model and any label or order reference, and take photos of the cartridge, tracks, mounting points and loose spring for the supplier or manufacturer to assess.

If the unit is confirmed to be an Irvine Slow-Roll shower screen, the Irvine shower-screen parts guide and current Slow-Roll product reference can help identify the assembly. Irvine's installation instructions address the cartridge mounting, track engagement and carrier arrangement; they do not establish an internal spring-rewinding procedure or approve a universal replacement spring for an unidentified screen.

Contact the supplier with the identification and photos before ordering parts or arranging a return. Warranty coverage, the appropriate remedy and any completion or delivery date require review of the actual unit and purchase. A free whole-door replacement, one-week completion or expedited shipment cannot be promised from this description. For a return, follow the current return policy: request review and wait for acceptance and the issued return label before mailing the item.

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