You ordered black inner/black outer Irvine Valu-Line Night Roller Shades but received white inner/black outer shades along with only ceiling mounting brackets instead of both flat and ceiling mounts required for your wall installation. To resolve this, Elkhart RV Parts will provide a replacement shipment containing the correct black shades and the missing flat mounting bracket hardware. They recommend customer support promptly to arrange the replacement or discuss alternative solutions. They prioritize and will ensure you receive the complete, correct product or process a return and refund if preferred.