RSVA100B vs MRSBA100B RV Roller Parts Fitment Issues & Solutions
RSVA100B vs MRSBA100B RV Roller Parts Fitment Issues & Solutions
I ordered RSVA100B parts for 1.25-inch rollers, but received MRSBA100B parts for smaller rollers that don’t fit my RV tracks. How can I get the correct RSVA100B parts and return the incorrect ones?
You ordered the RSVA100B parts designed for 1.25-inch rollers but received the smaller MRSBA100B parts, which are not compatible with your tracks. We will send you the correct RSVA100B parts at no cost and facilitate the return of the incorrect items. Please use our returns portal at https://orderops-dev-web-production.up.railway.app/returns/new and select "Received wrong item" to initiate the process. Additionally, you can expect a phone call to confirm your replacement shipment and answer any questions. As a token of appreciation, use code ALIRVP for $5 off your next order. We apologize for the inconvenience and are committed to resolving this promptly.
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