Replace and Order 0.75" x 23" RV Roller Shade Springs | Elkhart RV Parts

Asked by Carl from Reno, NevadaAsked on September 29, 2025Answered by Elkhart RV Parts
Verified Purchase Customer Kept This Part Purchased: Irvine - Replacement Spring (.75" Version) - for Valu-Line RV Roller Shades - Select Your Size - For Shade Widths over 40″ – Spring length 24″ (Long)
Customer Question

How do I return the incorrect spring size I received and get shipped the correct 0.75" by 23" springs for my RV roller shades? Also, what is the process for ordering the correct size?

Expert Answer

Confirm the exact spring family and part number before reordering; “0.75 by 23 inches” is not a verified catalog match. Keep tube outside diameter, spring assembly length and finished shade width separate. Irvine's manufacturer replacement guide distinguishes 3/4-inch Valu-Line, 1-inch Valu-Line and Slow-Rise mechanisms rather than treating the dimensions as interchangeable.

Our 3/4-inch Valu-Line spring catalog reference has native SRS-SR18S/L options whose catalog labels list 14.75-inch and 24-inch spring lengths. The Slow-Rise reference lists RS-SR31L with a 23-inch spring length, but that is a different catalog family, not an approved substitute for a requested 3/4-inch spring. These catalog labels do not resolve the original shade's model, revision, tube engagement or failed component. Compare its label, end-on tube profile, original spring markings/end fittings, controls and finished shade width with exact manufacturer documentation before selecting a native option.

For the incorrect items, the current published return policy uses per-item terms and requires a return request and acceptance before shipping anything back. Do not assume a label has been issued or that item and shipping costs will automatically be refunded. The actual order, item condition, applicable return window, label instructions and any charges must be reviewed; this Page does not approve a return, reimbursement or replacement shipment.

The historical second-spring-at-50%-off statement is not a current offer or a guaranteed automatic discount. Confirm the correct part and any current order terms before purchasing. No promotion, stock, shipping date or repair outcome is established by this answer.

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