MORryde SRE 4000 vs ALLTREK 4000 RV Suspension Parts Comparison & Returns

Asked by MarkAsked on July 15, 2025Answered by Elkhart RV Parts
Customer Question

I ordered the MORryde SRE 4000 suspension system but received the ALLTREK 4000 instead. How can I return the incorrect part and get the right SRE 4000? Also, is the SRE 4000 available as an individual equalizer or only as a full kit with crossmember?

Expert Answer

The MORryde SRE 4000 suspension system includes an X-Factor crossmember and is priced accordingly, while the ALLTREK 4000 is a different part and not compatible as a direct replacement. If you received the wrong part, you can proceed with a return and credit through Elkhart RV Parts customer service. Regarding the SRE 4000, if you need a full replacement, you can order the complete kit that includes the crossmember. However, if you only require a replacement equalizer without the crossmember, it is not currently listed on the website but can often be special ordered by contacting Elkhart RV Parts with your axle spacing and details. This provides a cost-effective option if your existing crossmember is still in good condition. To resolve your return or place a special order, contact Elkhart RV Parts directly for assistance.

Products Mentioned

Product Comparison

Feature MORryde SRE 4000 ALLTREK 4000
Crossmember Support Includes X-Factor Crossmember Not included
Axle Configuration Available for Triple Axle (33", 35") Varies by model
Price $1951.41 (full kit) Varies
Compatibility Designed for specific MORryde setups Replacement for older models
Availability Available as full kit or special order equalizer Standard replacement part

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