Furrion Chill Cube Ducted Air Distribution Box Replacement & Return

The published question redacts the ordered and received part numbers, so it does not establish which two items were supplied. A ducted-system problem or a similar-looking ceiling panel does not by itself identify the incorrect part or approve a replacement.

Furrion's aftermarket Chill Cube 18K component chart identifies the ducted ADB with remote as FACT18VSDA-PS-AM, part 2024040312, and the non-ducted ADB as FACT18MA-PS-AM, part 2024040311. The current ducted ADB listing is a model/part reference, not a diagnosis of the received item or confirmation of fit to every Chill Cube system. Match the rooftop model, refrigerant generation, duct configuration and controls against the exact manufacturer's documentation; do not assume OEM and aftermarket suffixes are universally interchangeable.

For an order-specific replacement or return review, contact the store with the order reference and clear photos of the received item's label, packaging, supplied components and installed rooftop model label. Explain whether it has been installed or modified. Those records allow the order and exact supplied part to be checked before a remedy is determined. This public answer does not confirm a historical Lippert approval, certify photos that are not shown here, authorize a refund or return label, or promise a replacement shipment or shipping time.