Furrion Chill Cube 18K BTU RV AC Warranty & Replacement Guide

A reported broken fan blade does not by itself establish warranty coverage, a manufacturing-defect finding or an approved replacement shipment. Keep the unit off until it has been assessed, retain the packaging and damage evidence, and record the exact model, serial number, purchase date and seller. Do not treat the old reply's labor allowance, fee exclusions or no-return statement as general warranty terms.

Use Furrion's current warranty information and Lippert's current claim resources to start the applicable process. The W-013 AC checklist requests product and coach identities, complaint/troubleshooting details and the installed thermostat, controller and ADB models. Keep the purchase record and clear label, damage and full-unit photos available for the manufacturer or servicing dealer. Submit private ownership and shipping details through the official claim channel, not a public comment.

Ask for written confirmation of the approved repair or replacement part, labor hours and rate, covered charges, any prior-authorization requirement, shipping destination and return/disposal instructions before relying on reimbursement or ordering a substitute. Preserve itemized work records. Furrion's general request form expressly says a submission does not guarantee payment or replacement. An existing case reference applies only to its own case; it is not approval for another claimant.

The retained black-unit card is an identification reference, not an authorized substitute for the reported FACR18VSDA-PS. Its native SKU 2024039646 is identified in the ducted aftermarket manual as FACR18VSDA-BL-AM, while the catalog title uses FACR18VSSA-BL-AM. Confirm the exact approved model, suffix, controls and finish; shared Chill Cube branding or cooling capacity is insufficient. No labor payment, free unit, shipment date, direct-to-customer delivery or return waiver is promised here.