Fireplace Control Board Replacement & Return Process | Elkhart RV Parts

Asked by ChadAsked on June 18, 2025Answered by Elkhart RV Parts
Customer Question

I ordered a replacement electrical control board 1340FUR-P-V02 for my fireplace but received part 1336FUR-3S-8 instead. The new board has an extra electrical element and may not be compatible. Is the original board obsolete, and can I return the incorrect part for a refund?

Expert Answer

A confirmed manufacturer cross-reference between 1340FUR-P-V02 and 1336FUR-3S-8 has not been recovered for the fireplace in this question. Neither the different number nor an extra electrical component establishes that the received board is an approved update. Obsolescence, supersession and interchangeability remain unconfirmed.

Identify the fireplace's exact model, serial/build information and original board revision. Provide clear photos of the appliance label, both sides of the original and received boards, every printed number, connector keying/pin count, wiring labels and mounting points. The manufacturer or a qualified appliance service technician should confirm the correct service part for that exact assembly. Visual similarity or connector count alone is not electrical compatibility proof; do not adapt wiring or energize an unverified board to test a guessed fit.

For an order-specific review, contact the store with the order reference, ordered SKU, received-item label and photos, and whether the board has been installed, modified or powered. Compatibility review and return eligibility are separate questions. This public answer does not establish that the order qualifies for a return, refund or prepaid label, confirm a self-service label-printing workflow, or promise a replacement. The actual order and current terms must be checked before a remedy is determined.

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