Covenant RV 40" Flush Mount Fireplace Remote Replacement & Support
I ordered two remotes for my Covenant RV 40" flush mount electric fireplace, but only received one remote, and it does not work with my fireplace. The remote arrived out of its protective sleeve without a packing slip. Can you send the second remote and confirm compatibility? Also, I want to speak to a representative before shipping a replacement as the first remote may be damaged or incorrect.
A remote that does not operate a Covenant 40-inch flush-mount fireplace is not proven compatible by the fireplace width or touchscreen alone. Verify the complete appliance model, suffix and revision and compare the original remote before selecting a replacement. A missing, damaged or nonworking item needs a separate order-specific review; this guide does not confirm a replacement shipment or refund.
LFP-REMOTE has a red power symbol; LFP-NBREMOTE has an orange/amber power symbol. Both handhelds have six physical buttons. The supplier identifies LFP-NBREMOTE as the orange-power version and says it does not replace the red-power version. The current listings distinguish physical-button and touchscreen fireplace categories, but those categories are not an exact model-to-remote fitment matrix. Do not substitute one version for the other based on button layout or appearance.
Use the Covenant fireplace identification and parts guide, then compare the current red-power LFP-REMOTE and orange/amber-power LFP-NBREMOTE listings. Open a listing for its current price and availability; these links do not confirm fit for the appliance in this question.
Source: supplier identification of LFP-NBREMOTE and the red/orange distinction.
Products Mentioned

Check fit and current details on the linked product page before ordering.
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