Covenant 40" Electric RV Fireplace Return & Replacement Guide

A temperature display reported as upside down or facing backwards needs assessment of the exact fireplace and display assembly. The description alone does not verify a manufacturing defect, identify a failed part or authorize a return, replacement or refund.

Contact Elkhart RV Parts with proof of purchase, the complete appliance label/model and clear photos or video showing the display and front controls. Explain whether the condition was present on arrival and whether the unit has been installed or used. Use the return-request page or the existing contact details below to request review; submitting evidence does not mean a claim has been accepted or that a case is already being handled.

Read the item's return terms and the current refund policy. Wait for acceptance and specific instructions before mailing anything back, and use the label issued for an authorized return. A prepaid label, fee waiver, replacement, refund or resolution date is not promised here. Do not open or reposition the internal display based on this answer; any repair requires instructions applicable to the exact model and revision.