Customer Communication Consent Policy
Customer Communication Consent Policy
Effective Date: February 7, 2026
By providing your contact information (including phone number, email address, and/or mobile number) to Elkhart RV Parts, you expressly consent to receive communications from us through various channels as described below.
Consent to Communications
You agree that Elkhart RV Parts and our authorized representatives may contact you by:
- Telephone calls (including calls to mobile or landline numbers)
- Text messages (SMS/MMS) to your mobile device
- Email messages to the email address you provide
- Automated or pre-recorded messages and calls
Purpose of Communications
We may contact you for purposes including, but not limited to:
- Order confirmations, shipping updates, and delivery notifications
- Customer service inquiries and support
- Product information, recommendations, and updates
- Marketing promotions, special offers, and newsletters
- Account notifications and security alerts
- Surveys and feedback requests
- Important policy or service changes
Message Frequency and Charges
Message frequency varies depending on your activity and preferences. Standard message and data rates may apply based on your carrier's plan. You are responsible for any charges incurred from your mobile carrier.
Your Rights and Opt-Out Options
Your consent is voluntary, and you may withdraw it at any time:
- Text Messages: Reply STOP to any text message to unsubscribe from SMS communications
- Email: Click the "unsubscribe" link at the bottom of any marketing email or contact us directly
- Phone Calls: Request to be removed from our calling list during any call or contact us at the information below
Please note that opting out of marketing communications will not affect transactional messages related to your orders or account (such as order confirmations, shipping notifications, or customer service responses).
Data Privacy and Security
We respect your privacy and protect your personal information in accordance with our Privacy Policy. Your contact information will not be sold or shared with third parties for their marketing purposes without your explicit consent.
Contact Information
If you have questions about this consent policy or wish to update your communication preferences, please contact us:
Elkhart RV Parts
Website: elkhartrvparts.com
Email: help@elkhartrvparts.com
Acknowledgment
By providing your contact information and completing a purchase or creating an account with Elkhart RV Parts, you acknowledge that you have read, understood, and agree to this Customer Communication Consent Policy.
This policy may be updated from time to time. The most current version will always be available on our website.
