Alpha 27 Gallon Holding Tank Outlet Confusion & Replacement Options
Alpha 27 Gallon Holding Tank Outlet Confusion & Replacement Options
Was the Alpha 27 Gallons Holding Tank (46" x 22" x 8 1/2" - 138BLANK) sent with a 3 inch outlet as described? We expected a blank tank without inlets/outlets, but the delivered tank includes a 3 inch outlet in a location that won't work for our installation. Was this the correct product or was there an error in the order or description?
The Alpha 27 Gallons Holding Tank labeled as "BLANK" does come with a standard 3 inch outlet, which is typical for these tanks. The term "BLANK" indicates that no additional fittings or modifications are included beyond this standard outlet. We understand that the outlet placement may not suit your specific installation needs under your van. If you require a truly blank tank without any outlet, please specify your requirements, and we will attempt to accommodate your request. Regarding the return or exchange, this situation is being reviewed with our team to explore possible solutions beyond our usual policy. We appreciate your feedback and are committed to resolving this issue to your satisfaction.
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