Shipping

Shipping

We currently ship to the USA and Canada only. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

As of 8/1/2025 we no longer ship to PO Boxes.  This is due to the varying nature of our products many of which are too large for post offices to receive and hold along with limited shipping options to these locations.  Please use a physical address when placing your order to avoid delays in processing.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based and dimensional-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

FREE SHIPPING - Over 96% of our orders end up getting FREE SHIPPING.  You can see this on the individual product detail page, and also at checkout where the cost of shipping will be fully discounted.  More info here

Damages

Claims of damage MUST be reported within 5 days of proof of delivery.  Failure to report damage within this time eliminates our ability to offer a claims filing ability with our insurers.

UPS/Freight Claims - Inspect your order immediately for damage. Documentation is required in order to submit your shipping damage claim. Please retain all damaged product and packaging until the claim has been finalized.